Malta Guests Comments - Preluna Hotel & SPA

Guests Comments

Malta guests comments

What the clients say about us:

"An excellent hotel worthy of its 4 star rating. Nice and relaxed atmosphere, excellent facilities for all clients"

Mrs. F. Wilkinson, May 2008

"Had a lovely holiday, everyone very helpful in reception. I would like to mention Nicky who was very pleasant. Hope to see you all next year."

Mr. & Mrs. J. Milton, March 2008

"Hotel is very well-managed, food good, we would recommend this hotel to our friends and we would like to return. Staff very friendly and helpful."

Mrs. Barrow, 12th February 2008

"We have thoroughly enjoyed our holiday and we're sorry to be leaving. The room service was good we were well provided for. You have a first class brigade of Chefs, the food was excellent and served very well. Also good service in the bars and reception."

Mr. Graham, 25th September 2007

"This was my first holiday abroad on my own. I felt I chose the best hotel for location, feeling safe, friendliness, age group and facilities. I would have no hesitation to stay at your hotel again as I thoroughly enjoyed my stay. I will also be recommending your hotel to my friends and family."

Mrs. Barnabe, 24th September 2007

"The entire staff are extremely friendly, always speak and are helpful. They made our stay really enjoyable and having a high level sea view balcony room was the icing on the cake. My husband had a birthday while here and the restaurant surprised him with a cake at dinner. Little touches like this make a memorable holiday."

Mrs. Barber, 17th September 2007

"I would come back to this hotel again, because the food, staff, room (in fact everything) was excellent. I will recommend this hotel to friends and family because of the excellent facilities, good food, good service, excellent staff and most importantly the hotel is spotless for cleanliness - Long live the Preluna Hotel.

If the Preluna Hotel was in the Premiership football it would win the cup hands down!

Thank you for a great holiday, a holiday great for value of money!"

Mr. Evans, 16th September 2007

"The hotel and staff were wonderful and we will return. We came to visit my brother who has been ill in hospital during his stay, the staff have been marvelous to him and his wife. I have been most impressed at the kindness shown to us."

Mr. & Mrs. Learr, 22nd February 2007

"We enjoyed our stay very much, thank you. Juliana (Guest Relations Officer) is very helpful and efficient. Like the improvements to the Towers Lounge. Keep up the excellent work - well done to all involved."

Mr. & Mrs. Phillips, 17th February 2007

"We have no complaints at all. The hotel is one of the best we have visited. The staff are very friendly and helpful, the food is excellent and the facilities very good."

Mr. & Mrs. Fraser, 17th February 2007

"A very modern hotel with spectacular views situated in the heart of Sliema. On the eve of St. Paul's feast we even saw the fireworks from our room. We are looking forward to come again in the very near future. Thank you for your hospitality."

Mr. & Mrs. Debono, 11th February 2007

"We had a very pleasant stay at the Preluna, we felt pampered by the staff, were given a friendly and excellent service. The package was very good value for money. Will definitely recommend the Preluna Hotel and we look forward to returning again!"

Mr. & Mrs. Grech, 11th February 2007

"We have enjoyed our stay here in Malta and particularly here in the Preluna Hotel. My wife and I would like to thank all the staff for making our stay both welcome and rewarding."

Mr. & Mrs. Brady, 6th February 2007

"Overall the hotel is one of the best we have stayed in and the management and staff deserve to be congratulated."

Mr. & Mrs. Gangel, 5th February 2007

"It was a good stay. My seven year old daughter loved it and we consider to come and stay again."

Mr. Zammit, 3rd February 2007

"Enjoyable stay, food always good and great variety. All staff most helpful and pleasant at all times. Well done!"

Mr. Sawyer, 1st February 2007

"We loved to be here again, 2nd time in your hotel. We were surprised and happy to have a beautiful room in the Towers. Whenever we come to Malta, we will surely book in your hotel."

Mr. & Mrs. Heide, 28th January 2007

"I have been able to relax in a comfortable and pleasant atmosphere, a happy environment. I hope to stay much longer in the future. Thank you for everything."

Mrs. Monkhouse, 23rd January 2007

Letter to Charles Vella, Restaurant Manager

"Thank you for helping to make our holiday wonderful. Please pass our comments to your excellent staff, Steve the Chef, David, Raymond, Maria, Julian & Keith and all the others too. You have a great sense of humour and are always so welcoming. It has been an honour to meet you."

Mr. & Mrs. Barker, January 2007

"A very pleasant stay in an excellent hotel. In particular we would mention the excellent services offered by John Cuschieri on night shift at reception. He was friendly and extremely attentive and went out of his way to make us welcome. An excellent image for the hotel!"

Mrs. Campbell, 16th December 2006

"We have thoroughly enjoyed our first stay here and have been made welcome by all staff. Thank you so much for making our holiday a pleasurable and memorable one, we shall return."

Mr. & Mrs. Cobb, 7th December 2006

"We had a lovely week here and we were pleasantly surprised at how helpful everyone was in the hotel, nothing seemed too much trouble. We shall lave Malta with a very high regard for Maltest people. Thank you Preluna."

Mr. & Mrs. Shorthouse, 30th October 2006

"Our visit started with an exceptional staff member - Ivana. She was pleasant and most helpful. We went back to her, after checking in, with more questions, she continued her pleasant, helpful manner. Juliana ,Guest Relations, was very helpful everytime we called on her, we had a very pleasant stay."

Mr. & Mrs. Gilbert, 15th September 2006

"Hotel and staff were very good, no problems and I would recommend this hotel to anyone. Well done!"

Mr. & Mrs. Ashurst, 8th July 2006

"A comfortable hotel, the best we have stayed in Malta. Well done!"

Mr. & Mrs. Milloy, 4th July 2006

"Every member of staff we have encountered has been more than welcoming. We came here as a special treat for our Silver Wedding Anniversary and it has been just that, special every day from the wonderful breakfast to coffee last thing in the cafe watching football. The Taste of Malta evening is a very good idea). A special mention for Juliana who went out of her way to make this holiday memorable and also Charles the Restaurant Manager. But out thanks goes to every single member of staff, seen and unseen."

Mr. & Mrs. Hanson, 24th June 2006

"This is the fifth time we have stayed at Preluna. We always find our stay comfortable and most enjoyable, the staff very pleasant and very well informed."

Mr. G.. Dougherty, Mrs. A. Harper, 8th June 2006

"Thanks for the lovely stay. We've been coming here for the past 4 years, twice a year. We are really happy here and looking forward to visit again. This hotel is excellent and it's in my heart."

Mr. & Mrs. Portelli, 14th May 2006

"This is the hotel that I would most definitley recommend to my family and friends. I am to bring my young granddaughter here in the Autumn. The food is without doubt, the best I have had in a hotel."

Mrs. G. Gammon, 26th April 2006

"During the 7 weeks I spent here, I was always impressed by cleanliness and excellent service. I would recommend the Preluna Hotel and Spa to anyone looking for a good hotel."

Mrs. M.G. Bond, 26th March 2006

"This is my first visit to Malta. It has proved to be very enjoyable in many ways. I found the hotel welcoming, efficient and friendly. The staff are very good and always seemed to be able to find a few moment to chat despite the number of guests. The room was kept in good order, clean and tidy all the time. The room staff are to be congratulated as well as those responsible for the food and service in the restaurant."

Mr. Billing, 21st March 2006

"We feel we must mention that both Argyll Restaurant chef Guido, and room cleaner Josephine have been outstanding as ambasidors for your hotel. They were both always very helpful if asked any quiery about the hotel or Malta. Their cheerfullness during the unusual stormy type weather during our visit more than made up for the bad weather. As I have quite a lot of experience in the Tourist Industry on the Isle of Man, where we are from, I realise the difficulties sometimes encountered in this business. I wish all your 'Team' the very best of wishes for the future."

Mr. Stowell, 6th February 2006

"I found this hotel to be just what I would except to be a holiday hotel. In fact the hotel was super, the staff superb and this made the hotel guests, even on a wet day, feel good and this rubbed off and made this a happy place to be in. Add to this the quality and variety of food so what more could you wish for! Finally I would like to say the person who trains your staff is to be commended. As the saying goes, " I shall return when done".

Mr. Thackray, 21st January 2006

"We stayed at the Preluna two years ago and returned this time because we liked it so much, particularly the food in the Triton Restaurant, it was equally as good for this visit. All the staff are particularly friendly and helpful. We would have no hesitation on returning for a third visit, God willing!"

Mr. Collins, 31st January 2006

"We thought it important to let you know that we thoroughly enjoyed our month long stay at the Preluna. Everything met our expectations and the food exceded them! We hope to come again in a couple of years. Malta is definately a better place to spend November than England !"

Mr. & Mrs. Scullion, 7th December 2005

"The hotel is run in an efficient and well planned manner, however this efficiency has not prevented staff from being friendly and welcoming and making people feel at ease in the hotel. The standard of food it maintained at a good level with suffiecient choice to satisfy every guest."

Mr. & Mrs. Connor, 6th December 2005

"This is our 2nd year of staying at the Preluna, we were very happy from the minute we arrived, nothing was too much trouble to any of your staff - They are a credit to you. We are returning again next November - we look forward to seeing you all again. Thank you very much and our best wishes to you all"

Mr. & Mrs. Hawthorne, 14th Novemebr 2005

"Very pleased with everything, better than expected given some of the comments on websites which were unfair and presumably out of date."

Mr. & Mrs. Fair, 8th November 2005

"I would just like to say, we came here in 2004 and back again in 2005. It is nice to see that your staff are still as lovely as ever; we once again enjoyed our holiday and hope to return in the near future, we would not change our hotel so it will be nice to see you all again. Your hotel is very clean, we do not have any complaints at all. Good luck for your future and hope to see you all again very soon."

Ms. Jefferson & Mr. Alderson, 26th October 2005

"We have been coming to the Preluna Hotel for twenty years and have always been greeted as friends by the staff and Management."

Mr. & Mrs. Mountford, 23rd August 2005

"A most capably run hotel. All the staff are cheerful. helpful and well-mannered. It is a joy to stay here."

Mr. Johnson/Mr. Coles, 23rd August 2005

"My wife and I returned last Monday from a 15-day holiday in Malta where we stayed in the Preluna Hotel. We would like to convey our thanks and appreciation to the management and staff of your hotel, for their outstanding contribution to the overall enjoyment of our stay.

From the time we checked in and you brought us to our suite until we checked out, alas at 4.45am on the morning of the 8th, the service never faltered for a moment.

We would like to express our special thanks to Charles (Mr. Vella), David and Tony in the Triton Dining Room, whose professionalism, pleasantness and attention to our needs, contributed so much to every meal we had.

We also found that M. Rose who looked after our room was diligent and attentive to our needs.

While we mention some of you staff by name, we in no way would like to imply any thing lacking from anyone, as this was certainly not the case.

We found you’re the staff at the reception desk to be pleasant and attentive to our wishes.

We used the coffee shop quite a lot and again found the staff helpful and pleasant, as also was the case in the Beach Club.

Finally we would like to mention Juliana, was always so helpful and pleasant.

We would be only too pleased to recommend your Hotel to anyone.

We intend to return to Malta, hopefully, in the not too distant future and will certainly be staying in the Preluna.

We would appreciate if you could convey to your staff our grateful appreciation of the professionalism, attention and friendliness, we received.

Please fell free to use any part of this letter as a testimonial or in your advertising including our names and city of residence."

Mr. & Mrs. Bacon, 23rd July 2005

"This hotel is very good value for money and one of the cleanest I have ever been in. I would certainly recommend it. I hope I can return in the future."

Ms. Pearse, 4th July 2005

"Lovely hotel, could have 5* rating for Seaview rooms. We upgraded twice, which staff could not be more helpful. Would not hesitate to recommend to friends and family, Maltese people are lovely people."

Mr. & Mrs. Siffleet, 4th July 2005

"What excellent staff. The idea of having a guest relations officer is very good and Juliana Cassar was very good. All the staff were polite, friendly and good-humoured and always willing to say hello and to help when asked. Thanks especially to Conrad for fixing the television and being generally solicitous!"

Mr. & Mrs. Parker, 2nd June 2005

"Very much enjoyed our stay here. We found the food and service excellent in the Triton Restaurant. Also used the Skyroom Terrace for a quiet hour to read a book from your library. Everyone was very helpful and friendly throughout the hotel."

Mr. Williams, 2nd June 2005

"We judged the hotel as excellent overall. All members of staff were helpful and fully committed to the very best of customer service. We would recommend the Preluna to our friends. Thanks for a most enjoyable holiday!"

Mr. & Mrs. Knight, 31st May 2005

"We have travelled the world over staying at many hotels but we can say this is the best one by far. We would recommend it. The continuous music which we thoroughly enjoyed. Thank you Preluna."

Mr. & Mrs. Burrows, 24th May 2005

"We stayed at the Preluna for one week and wish we'd booked for longer. Our room had a fantastic view of the Mediterranean. We could even see the entrance to the Grand Harbour. All the staff were so helpful & friendly too.
We made full use of the facilities when we were not out exploring the island, pool, restaurants, cafe and especially the SKY ROOM. It's on the 13th Floor, with huge windows all around offering magnificent views of the island. It is just as spectacular at night, seeing everywhere lit up with bright lights glistening on the bay. The sky room is the perfect place to watch the sun go down over a cocktail.
We also purchased the hotel's wedding package & couldn't have asked for more. 'Transport to & from the hotel/wedding venue' translates to matching black Mercedes with white bows on the front. Staff bent over backwards to ensure that it really was a special day for us.
THANK YOU PRELUNA."

Mr. & Mrs. Knight, 14th May 2005

"We booked this hotel because it was possible to attend a private school for English lessons. We were very contect with the distance to the school and also with the school istelf. So we trained our English in a very special way and in practise with your nice staff. We spent in your hotel a very nice holiday trip working and having leisure time."

Mr. & Mrs. Jedicke, 9th May 2005

"We have visited the Preluna on four consecutive years and have recommended the hotel to friends. Standards are maintained and improved upon and the refurbishment of the rooms is very tasteful and practical."

Mr. & Mrs. Wood, 8th May 2005

"A very enjoyable month - the hotel caters well for all tastes and I will definitley return."

Mr. & Mrs. Shackleton, 24th April 2005

"The purpose of our visit was partly business but mainly to visit friends and relations. The hotel really acts as a well situated, very comfortable base which meets all our requirements"

Mr. & Mrs. Patchett, 14th April 2005

"Had a very enjoyable holiday, very well run hotel. Hope to be back for the third time in 2006. Outside building work was not a problem at any time during my visit."

Mr. & Mrs. Bell, 5th April 2005

"The house keeping/keepers were superb - always willing to help. Overall, we enjoyed our stay, the food in the hotel was excellent and the room clean and well looked after."

Mr. & Mrs. Waldren, 31st March 2005

"We would like to thank everyone from the Management all the way down to the lady who cleaned our room for making our 4 week stay here a wonderful experience. The food has been of the highest quality and when we come back to Malta we will be staying at the Preluna and will be telling all our friends to come here too."

Mr. & Mrs. Stevens, 21st March 2005

"We had a very enjoyable stay, we found the hotel and staff first class. Food good, clean rooms and friendly staff, Thank you."

Mrs. McElray, 3rd March 2005

"All your staff have been exceptionally polite and helpful. Room service is very good and the food very good. Must say this hotel is the best we have stayed in, Thank you very much!"

Mr. & Mrs. Borrill, 5th February 2005

"Once again I have enjoyed my visit to Malta and the Preluna Hotel. I would like to take this opportunity to express my thanks to the staff of all the departments for their politeness and friendly attitude. The cleaning ladies have kept my room clean and tidy and the cooks and waiters have maintained a high level of service. The reception staff have always been eager to help as has the newly appointed Guest Relaions lady."

Mr. Gilbert, 28th January 2005

"We have experienced all the staff most helpful and friendly and they do credit to the Preluna Hotel. Of all the holidays we have taken in the past, including cruises, this rates with the most memorable, for all the good reasons, God bless you all"

Mr. & Mrs. Hall, 27th January 2005

"I would first like to say thank you very much, I did enjoy my stay with you over Christmas and New Year. Thank you all at the hotel, I look forward to return next Christmas."

Mr. Lower, 26th January 2005

"My wife and I would like to express our thanks to the Management and staff of the hotel. We have found everything to our entire satisfaction. The staff in the hotel have been extremely courteous and helpful and we have found standard of service in the bedrooms extremely efficient. The food has been very good indeed with an immense variety, always hot and excellent quality."

Mr. & Mrs. Merrington, 26th January 2005


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Preluna Hotel & SPA
Tower Road, Sliema SLM 1000, Malta
Tel: (+356) 21334001, Fax: (+356) 21342292
E-mail: info@preluna.com